For about ten days, maybe even two weeks now I’ve been having a bit of trouble with my broadband connection. It keeps dropping, seems to do it moreso during the day.
Now, I had assignments and stuff to do so yesterday was the first real chance I had to call and complain. I was on hold for 13 minutes before I got through to a ‘customer service’ rep.
I originally got UPC broadband nearly two years ago when I was living pretty close to the city centre and when I moved to my current address, UPC unfortunately didn’t over the area so I was using Clearwire. The speeds weren’t great but it worked.
When they installed the Broadband first UPC or Chorus/NTL, whatever they were called, also supplied a white netgear wireless router, which worked a dream and has been great for Wifi around the house and using the internet on our phones, especially great when I was on the sticks and couldn’t walk properly for seven months.
So when UPC starting offering Broadband here I jumped at the chance, I love watching baseball online and have a subscription to MLB TV. We also opted to get a landline number with the package. Along with TV channels, all in all UPC get 130 from us a month. That shouldn’t be sneezed at.